Connections Coordinator
Position Summary
At Northwest Church, helping people experience God, grow together, serve others, and reach people is core to who we are. The Connections Coordinator plays a vital behind-the-scenes role in making sure that no one falls through the cracks. This person keeps people moving forward — from first-time guests to long-time attendees — by ensuring communication flows, follow-up is taking place timely, and systems function as they should.
This isn’t just an administrative position — it’s a mission-driven role that requires a sharp eye for detail, the ability to solve problems before they happen, and a passion for helping people take their next step.
Who We’re Looking For
● You notice the little things. Typos bother you. Unreturned messages stick in your mind. You follow up even when no one else remembers.
● You’re wired for systems and follow-through. You enjoy building processes that help people stay on track — and even more, you enjoy seeing those processes work.
● You’re relational but organized. You know how to connect with people, but you also know how to keep paperwork, permissions, and background checks in order.
● You take initiative. When something is unclear, you ask. When something is broken, you fix it. When something could be better, you bring ideas to the table.
● You’re tech-friendly. You don’t need to know everything already, but you're comfortable learning new platforms and tools to support your team and make things run smoothly.
● You care about results. You’re not satisfied with things just being “done” — you want them to be done with excellence, and you track progress to make sure they are.
What You’ll Do
This role supports our Connections Director and helps make our connection processes strong and effective across multiple campuses. You’ll be the person who ensures guests are followed up with, systems stay clean and up to date, and our teams have the information they need to serve well.
Your work will involve but not limited to:
● Managing the follow-up journey for first-time guests through systems and workflows. ● Ensuring smooth communication with new guests, volunteers, and staff.
● Maintaining and organizing systems like Planning Center, Text in Church, Checkr, and others.
● Integral in Connections pre-service prep work and scheduling serve team members.
● Supporting people’s next steps through tracking, follow-up, and collaboration with team leaders.
● Coordinating communication and logistics for events, ministry weekends, and seasonal initiatives (like VBS or Connect Groups).
● Managing digital tools for newsletters, event check-ins, registrations, and permissions. ● Updating system data to ensure clarity and accuracy across campuses.
● Responding to challenges with thoughtfulness, efficiency, and a solutions-oriented mindset.
Other Responsibilities
● Other duties as assigned by the Connections Director.
Compensation & Benefits
● Competitive salary based on experience.
● 20 days of Paid Time Off (PTO) annually.
● Full Insurance Coverage – Health, Dental, and Vision.
● General work week: Monday – Thursday and half day Sunday.
● Opportunities for professional development and creative growth.
Apply: Please send your resume to kbyrd@northwestchurch.tv
At Northwest Church, helping people experience God, grow together, serve others, and reach people is core to who we are. The Connections Coordinator plays a vital behind-the-scenes role in making sure that no one falls through the cracks. This person keeps people moving forward — from first-time guests to long-time attendees — by ensuring communication flows, follow-up is taking place timely, and systems function as they should.
This isn’t just an administrative position — it’s a mission-driven role that requires a sharp eye for detail, the ability to solve problems before they happen, and a passion for helping people take their next step.
Who We’re Looking For
● You notice the little things. Typos bother you. Unreturned messages stick in your mind. You follow up even when no one else remembers.
● You’re wired for systems and follow-through. You enjoy building processes that help people stay on track — and even more, you enjoy seeing those processes work.
● You’re relational but organized. You know how to connect with people, but you also know how to keep paperwork, permissions, and background checks in order.
● You take initiative. When something is unclear, you ask. When something is broken, you fix it. When something could be better, you bring ideas to the table.
● You’re tech-friendly. You don’t need to know everything already, but you're comfortable learning new platforms and tools to support your team and make things run smoothly.
● You care about results. You’re not satisfied with things just being “done” — you want them to be done with excellence, and you track progress to make sure they are.
What You’ll Do
This role supports our Connections Director and helps make our connection processes strong and effective across multiple campuses. You’ll be the person who ensures guests are followed up with, systems stay clean and up to date, and our teams have the information they need to serve well.
Your work will involve but not limited to:
● Managing the follow-up journey for first-time guests through systems and workflows. ● Ensuring smooth communication with new guests, volunteers, and staff.
● Maintaining and organizing systems like Planning Center, Text in Church, Checkr, and others.
● Integral in Connections pre-service prep work and scheduling serve team members.
● Supporting people’s next steps through tracking, follow-up, and collaboration with team leaders.
● Coordinating communication and logistics for events, ministry weekends, and seasonal initiatives (like VBS or Connect Groups).
● Managing digital tools for newsletters, event check-ins, registrations, and permissions. ● Updating system data to ensure clarity and accuracy across campuses.
● Responding to challenges with thoughtfulness, efficiency, and a solutions-oriented mindset.
Other Responsibilities
● Other duties as assigned by the Connections Director.
Compensation & Benefits
● Competitive salary based on experience.
● 20 days of Paid Time Off (PTO) annually.
● Full Insurance Coverage – Health, Dental, and Vision.
● General work week: Monday – Thursday and half day Sunday.
● Opportunities for professional development and creative growth.
Apply: Please send your resume to kbyrd@northwestchurch.tv